Last Updated: January 2026

Xbazi Privacy Policy – Our Full Commitment to Protecting Your Data

Xbazi believes your personal data belongs to you. This Privacy Policy clearly explains what information we collect, how it is used, and the measures we take to keep it safe.

Effective Date: January 1, 2026
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🛡️ SSL 256-bit
Encryption
🚫 Third Parties
No Data Sales
GDPR
Compatible
24/7
Data Monitoring

The Core Pillars of Our Privacy Protection

Why Your Data Is Completely Safe with xbazi

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Advanced Encryption

All your data and transactions are secured with bank-grade 256-bit SSL encryption. No third party can access your information.

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Minimal Data Collection

We only collect information that is necessary to provide our services. We never request data that isn't needed.

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We Never Sell Your Data

Xbazi never sells or rents your personal information to advertisers or third parties. Your data belongs to you alone.

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Right to Erasure

You can request deletion of your data at any time. We will process your request within the designated timeframe.

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Transparent Policies

Our Privacy Policy is written in plain, easy-to-understand language so you always know exactly what's happening with your data.

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Instant Notification

You will be notified promptly of any significant changes or updates relating to your data.

Summary: xbazi takes your privacy seriously. We collect only the information we need, never sell it, and store it with the highest level of security. Read this policy to understand all of your rights.

1 Introduction

Xbazi (xbazi.im) is a trusted online gaming and betting platform serving players in Bangladesh and around the world. When you register on xbazi, play games, or use any of our services, we collect certain information. This Privacy Policy explains in full how that information is collected, used, and protected.

This policy applies to all xbazi services, including the website, mobile application, Live Casino, Sports Betting, jackpot games, and customer support. Reading this policy will help you understand exactly how we handle your data and what rights you have.

Our privacy policy is built in compliance with international data protection regulations (GDPR) and applicable local laws. xbazi is committed to keeping your personal information safe and secure at all times.

xbazi's Privacy Policy meets international standards and is updated on a regular basis. The date of the most recent update is shown at the top of this page.


2 What Information We Collect

Xbazi collects only the information necessary to provide its services. Below is a detailed breakdown of the types of information we collect:

Data Type Description Required?
Identity Information Full name, date of birth, nationality Yes
Contact Information Email, mobile number, address Yes
Financial Information Payment Methods, Transaction History Yes
Identity Verification Documents NID, Passport (for KYC) Yes (KYC)
Usage Data Gaming history, betting patterns, login times Automatic
Device Information IP address, device type, browser Automatic
Cookies Data Session Cookies, Preference Storage Optional

We never store your full payment card number, CVV, or PIN. Payment details are processed directly through secure payment gateways.


3 How We Collect Information

Xbazi collects information through several methods. You have the right to know about each of them:

  • Provided Directly: Information you provide during registration, KYC verification, or when contacting our support team.
  • Automatic Collection: When you use the xbazi website or app, certain information is collected automatically through cookies, log files, and tracking technologies.
  • Third-Party Verification: Your information may be verified through a licensed KYC service provider for identity and financial verification purposes.
  • Payment Processors: Transaction-related information may be received from authorized payment gateways to process your transactions.
  • Public Sources: Publicly available information may be used where necessary to meet legal obligations.

xbazi never monitors your social media accounts or personal communications. We only collect data on activity that takes place within our platform.


4 Purpose of Data Use

Xbazi uses your information solely for the purposes listed below. It will not be used for any other purpose:

  • Account Management: To secure registration, login, and account safety.
  • Service Delivery: To deliver gaming, betting, deposit, and withdrawal services without interruption.
  • Identity Verification: To complete the KYC process and comply with anti-money laundering regulations.
  • Customer Support: To address your questions, complaints, and support needs.
  • Promotional Communications: With your consent, to keep you informed about bonus offers and promotions.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To analyze user experience and make xbazi even better.
  • Responsible Gaming: To take the necessary steps to prevent problem gambling.

You can opt out of promotional emails or SMS at any time. However, service-related communications — such as transaction notifications — cannot be turned off.


5 Data Sharing Policy

Xbazi never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with authorized payment partners to process transactions.
  • KYC Services: Your data may be shared with a licensed KYC provider for identity verification purposes.
  • Legal Authority: Information may be disclosed to comply with legal obligations, including court orders or requests from regulatory authorities.
  • Technology Partners: Cloud hosting and security service providers may process limited amounts of encrypted data.
  • Business Transfers: You will be notified in advance in the event of a company merger or acquisition.

All third-party service providers operate under strict data protection agreements with xbazi. They are not permitted to use your information for any other purpose.


6 Cookies Policy

Xbazi uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies xbazi uses:

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your language preference, game settings, and other personal preferences.
  • Analytics Cookies: To understand how many users are visiting which pages — this helps us improve our services.
  • Marketing Cookies: Used to show you relevant offers based on your preferences. You can opt out of these at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.


7 Data Retention & Security

Xbazi employs industry-leading technical and administrative measures to keep your information secure.

Technical Security Measures:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — for stored data.
  • Two-factor authentication (2FA) — for account access.
  • Firewall and intrusion detection systems — for server protection.
  • Regular security audits and penetration testing.
  • Data backup — across multiple secure locations.

Data Retention Period: Your personal information is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by law. After that period, all personal data is securely deleted.

In the event of a data breach, xbazi will notify the relevant regulatory authority within 72 hours and inform affected users as quickly as possible.


8 Your Rights

As an xbazi user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

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Right to Access

You may request to view the information we hold about you. Full details will be provided within 30 days.

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Right to Rectification

If any of your information is incorrect, you can request a correction and we'll take care of it promptly.

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Right to Erasure

In certain circumstances, you can request that your data be deleted. This will be carried out unless a legal obligation requires us to retain it.

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Right to Restrict Processing

In certain circumstances, you may request that we limit how your data is used.

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Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

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Right to Opt Out of Marketing

You can unsubscribe from promotional emails and SMS at any time. Click the unsubscribe link or contact our support team.


9 Children's Privacy

Xbazi is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Date of birth is verified at registration, and age is confirmed through the KYC process. If we become aware that a minor is using our platform, their account will be immediately closed and any collected data will be deleted.

If a parent or guardian suspects their child is using xbazi, please contact us immediately at support@xbazi.im. We will act promptly.


10 Policy Changes

Xbazi may update this Privacy Policy from time to time. Changes may be prompted by the introduction of new services, updates to applicable laws, or improvements to our security practices.

For significant changes, we will notify you through the following methods:

  • A notification will be sent to your registered email address.
  • A notice banner will be displayed on the website.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of xbazi's services after any changes have been made will be considered your acceptance of the updated policy. We recommend reviewing this page periodically.


11 Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

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Email
support@xbazi.im
We typically respond within 24 hours
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Live Chat
7 days a week, 24 hours a day
Use live chat for instant support

For any data-related requests (access, correction, or deletion), we will need to verify your identity for security purposes. We typically respond within 30 days of receiving a request.

Your Data Is Safe — Start Enjoying Now

Having read xbazi's privacy policy, you can see how seriously we take the protection of your information. Open an account with confidence and enjoy the best gaming experience.

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Fully Secure
Secured with SSL Encryption
Verified Identity
KYC Process Completed
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24/7 Support
Support available in Bengali
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